By Deborah Weil
Contributing Editor
The Internet Letter
March, 1995
Lurking in the jungle of opportunities on the Internet is a
growing number of contests and sweepstakes. According to a list
compiled by Yahoo, a popular WWW search engine, there are now
over 50 contest sites, offering giveaways ranging from a $1.3
million mansion to a glass floral arrangement.
In between are the expected T-shirts, round-trip air tickets,
CD-ROMs, soft and hardware and coffee mugs. Sponsors range from
entrepreneurial individuals to major corporations. Federal Express
invites respondents to complete an on-line shopping survey to
qualify for a $50 coupon good towards shipping charges.
Bill and Fran Powderly, authors of the mansion contest, plan
to award their lovingly-renovated 225-year-old manor house in
Bucks County, PA to the lucky winner of a three-round on-line
trivia contest. Prospective contestants need only pay a $100
entry fee.
But surely there's a catch. With so much of the Net's burgeoning
commercial activity taking place in uncharted - and largely
unregulated - waters, what are the risks associated with on-line
promotion?
"The Internet is very much like the Wild West right now," said
Lewis Rose, an attorney with the Washington D.C. law firm, Arent
Fox. "Consumers need to be extremely wary about entering a contest
(on-line) where they don't know who the promoter is."
Rose, who specializes in advertising, marketing and promotion
law, maintains an Advertising Law site on the Internet's World
Wide Web.
He advises both those posting promotions on the Net and those
choosing to participate in contests to be especially careful.
"The enforcers and the regulators aren't up to speed," he said,
noting that as yet neither the Federal Trade Commission nor
state attorney generals are technically able to police the electronic
wires of the Net.
"The first people to discover and make use of the new technologies
are usually crooks," agreed Eileen Harrington, associate director
of the FTCs Bureau of Consumer Protection. "We are very
concerned about deception carried out over the Internet and
on on-line services... The folks who are involved in economic
fraud run the same kind of scams, regardless of the media."
The FTC has already settled one case involving fraud on the
Net and "a handful" of investigations of deceptive on-line advertising
or marketing is under way, according to FTC spokesperson Bonnie
Jansen.
(The first case, settled last fall, concerned false claims put
forth by a credit-repair scheme advertised on America OnLine.
The $99 program allegedly advised consumers to take illegal
steps - described on-line as "100 percent legal" - in order
to repair their credit rating.)
In addition, the FTC recently issued a Proposed Telemarketing
Rule which specifically includes the Internet as a conduit for
sales communications. Interestingly, the rule sets forth a number
of requirements which would be difficult to enforce on the Information
Superhighway. Required disclosures include stating to the consumer
the name of the "caller" and making clear that the communication
is a sales pitch. The rule also prohibits telemarketing before
8 a.m. or after 9 p.m.
In a medium which knows no geographical, nor time, boundaries
its not clear how the rule would be enforced. The impossibility
of defining the jurisdiction covered by the Net "is a big problem,"
said John Mendenhall, assistant director of the FTCs Cleveland
regional office and the agencys resident expert on games
of chance. "Technically, by posting a sweepstakes on the Internet
youre going to put yourself at risk of civil and criminal
prosecution in a lot of different localities."
Arent Foxs Rose advises anyone posting an on-line promotion
"to restrict entry to those jurisdictions which have enacted
laws with which you can comply." But since its often difficult
to know where someone is located based on an e-mail address,
he suggests embedding a form in the Web site "requiring the
entrant to include a postal address and a certification that
he or she is eligible to enter." For the consumer, Rose offers
the old-fashioned caveat: "If something sounds too good to be
true, it probably is."